Project Management Professional (PMP) with 13 years of experience in IT strategy development and process design, optimization and implementation on enterprise-wide frameworks. Highly effective leader with expertise in global process outsourcing and offshoring. Established successful outsourced offshore service centers in Europe and Asia. Extensive experience in managing international IT functions through governance, organizational and operational changes. A self-motivated and extremely effective multi-cultural people manager with deep strengths in coaching, mentoring and team building. Relentless focus on collaboration and understanding of user business and technology needs